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What it is

Operations on a workspace: create, update name/slug/logo, switch between workspaces, soft-delete (trash), restore, permanent delete.

How to create

1

Open workspace switcher

Top-left of the dashboard → + New workspace.
2

Name + slug

Name is the display name. Slug must be lowercase alphanumeric + hyphens; system also generates one from the name + 6-char suffix if you don’t specify.
3

Done

You become the owner. The workspace gets the system default short domain attached automatically. UTM rules start at defaults.
Create new workspace modal - workspace name and slug fields

How to update

1

Open workspace settings

Sidebar → SettingsWorkspace (or /{slug}/settings).
2

Edit name, slug, logo

  • Name: case-insensitive unique per owner.
  • Slug: must remain unique globally.
  • Logo: image upload.

How to delete

Two-stage delete process for safety:
1

Soft delete (trash)

Settings → Danger zoneDelete workspace. Type delete/{slug} to confirm.The workspace moves to trash. Members get a notification email. Workspace remains restorable for 7 days.
2

Restore (within 7 days)

Settings (or trash view) → Restore. Owner only. Workspace becomes active again, members regain access.
3

Permanent delete

After 7 days, the workspace is purged automatically. Or owner can hard-delete immediately by confirming again - owner email gets a final confirmation.All data is gone: links, click history, templates, domains, members. Cannot be recovered.
Permanent delete is irreversible. Click history, custom domains (DNS records remain - you must reassign), member access, and billing history are removed. Export anything you need first.

Real-world example

Closing out an agency client:
Day 0:    Soft-delete "Client: Soylent". Members get email.
Day 1-6:  Client requests final reports - restore, export, soft-delete again.
Day 7+:   Auto-purged. Custom domain (soy.link) becomes orphan; client takes it back via DNS.

Common mistakes

Soft-delete blocks workspace use. There’s no “pause” mode short of removing members and not creating new links.
Soft-delete doesn’t cancel subscriptions automatically. Cancel billing first via the billing page.

Edge cases

Only the owner can delete. Members with admin role on the membership table aren’t enough.
Soft-deleted workspace links still resolve. Until the 7-day purge, short URLs continue to redirect. After purge, they 404. If your custom domain is on the workspace, plan the cutover.