Link Shortening Overview
Learn how linkutm’s link shortening feature helps you create clean, professional, trackable URLs.What is Link Shortening?
Link shortening converts long URLs with UTM parameters into short, memorable links that are easier to share and track. linkutm provides built-in link shortening with support for custom branded domains.Why Use Link Shortening?
Benefits
Professional Appearance- Clean, branded URLs
- Builds trust with your audience
- Reinforces brand identity
- Better for marketing materials
- Fits character limits (Twitter, SMS)
- Easier to type and remember
- Better for print materials
- Cleaner in presentations
- Short links appear more trustworthy
- Less intimidating than long parameter URLs
- Mobile-friendly
- Improved user experience
- All UTM parameters preserved
- Complete analytics tracking
- Link performance metrics
- Geographic and device data
How It Works
The Process
-
Create Link with UTM Parameters
-
Enable Link Shortening
- Select your shortener service
- Short code generated automatically
-
Get Short Link
-
User Clicks
- User clicks short link
- Redirects to original URL with all UTM parameters
- All tracking data captured
-
View Analytics
- Track clicks, visitors, conversions
- Geographic and device data
- Full campaign attribution
Shortener Options
Custom Branded Domains
Use your own domain for link shortening: Examples:go.yourcompany.com/abc123link.yourbrand.io/summertrack.yoursite.com/promo
- Full brand control
- Maximum trust
- Professional appearance
- Custom domain ownership
- Own a domain
- Configure DNS records
- Verify domain ownership
Default Project Shortener
Use the shortener configured at project level: Advantages:- No setup required
- Instant availability
- Consistent across project
- Shared across team
- Quick testing
- Internal links
- Getting started
- Small campaigns
No Shortening
Keep the full URL visible: When to Use:- Email marketing (some filters flag shortened URLs)
- Transparency required
- Partners need full URL visibility
- Internal documentation
Setting Up Link Shortening
Quick Start
- Navigate to Link Shortening in settings or sidebar
- Add your custom domain OR use default
- Configure DNS (for custom domains)
- Verify domain
- Set as default (optional)
- Start creating short links
Configuration Options
Domain Settings:- Domain name
- Protocol (HTTP/HTTPS)
- Default domain toggle
- Active/inactive status
- A Record or CNAME
- Target server address
- TTL settings
- Verification
Managing Short Links
View Short Links
- All links display short URL if enabled
- Copy short link to clipboard
- QR code generation
- Link performance tracking
Edit Short Links
- Change destination URL (redirect updates)
- Update UTM parameters
- Change shortener service
- Short code remains permanent
Deactivate Short Links
- Disable link shortening
- Short URL becomes inactive
- Return to full URL
- Or redirect to different page
Short Link Analytics
Track complete performance: Metrics:- Total clicks
- Unique visitors
- Click timeline
- Geographic distribution
- Device breakdown (mobile, desktop, tablet)
- Browser information
- Referrer sources
- Best-performing channels
- Peak traffic times
- Audience locations
- Device preferences
Best Practices
Domain Selection
Custom Branded Domain:- ✅ Use for customer-facing campaigns
- ✅ Use for social media
- ✅ Use for print materials
- ✅ Builds brand trust
- ✅ Use for internal sharing
- ✅ Use for testing
- ✅ Use for draft campaigns
- ✅ Quick setup needed
Security Considerations
Link Protection:- Use password protection for sensitive links
- Set expiration dates for time-limited offers
- Enable click limits for exclusive content
- Monitor for suspicious activity
- Use HTTPS for custom domains
- Keep DNS records secure
- Monitor domain health
- Renew domain regularly
Link Management
Organization:- Use folders to organize short links
- Tag by campaign or platform
- Document link purposes
- Regular cleanup of expired links
- Test short links before sharing
- Verify redirect works correctly
- Check on multiple devices
- Ensure analytics tracking
Advanced Features
Custom Short Codes
Create memorable short codes:https://brand.link/summer-salehttps://brand.link/signuphttps://brand.link/special-offer
- Easier to remember
- Better for verbal sharing
- Professional appearance
- Brand-specific
Link Aliases
Multiple short URLs for same destination:- A/B test different short URLs
- Platform-specific links
- Campaign variations
- Geographic routing
Domain Rotation
Use multiple custom domains:- Distribute links across domains
- Reduce single domain dependency
- Better for high-volume campaigns
- Risk mitigation
Integration with Other Features
Short Links + QR Codes
Generate QR codes from short links:- Simpler QR pattern
- Easier to scan
- More reliable
- Better for print
Short Links + UTM Parameters
Full tracking with clean URLs:- All UTM parameters preserved
- Clean appearance
- Complete analytics
- Campaign attribution
Short Links + Templates
Template-based shortening:- Include shortener in templates
- Automatic short link creation
- Consistent link format
- Team standardization
Troubleshooting
Short Link Not Working
Possible Issues:- DNS not configured correctly
- Domain not verified
- Link expired
- Click limit reached
- Check DNS configuration
- Verify domain status
- Check link settings
- Review analytics for issues
Custom Domain Not Resolving
Solutions:- Verify DNS records are correct
- Allow 24-48 hours for propagation
- Check domain registrar settings
- Use DNS checker tools
- Contact support
Analytics Not Tracking
Solutions:- Verify tracking is enabled
- Check analytics integration
- Wait for data sync (a few minutes)
- Test with different link
Comparing Options
| Feature | Custom Domain | Default Shortener | No Shortening |
|---|---|---|---|
| Brand Control | Full | Limited | Full URL visible |
| Setup Required | Yes (DNS) | No | No |
| Trust Factor | High | Medium | Varies |
| Cost | Domain cost | Included | Free |
| Best For | External campaigns | Testing, internal | Email, transparency |
| Analytics | Full | Full | Full |
| Customization | High | Low | N/A |